Terms of Service
Last updated: December 20, 2024
1. Acceptance of Terms
By accessing or using CAI Intake ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
CAI Intake is a cutlist management platform designed for cabinet and woodworking professionals. The Service provides tools for:
- Creating and managing cutlists
- Importing data from various sources (text, Excel, voice, images)
- Optimizing material usage
- Exporting cutlists to various formats
- Team collaboration and organization management
3. Account Registration
To use certain features of the Service, you must register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Subscription and Payment
4.1 Subscription Plans
The Service offers various subscription plans with different features and limits. Plan details are available on our pricing page.
4.2 Billing
Subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred.
4.3 Refunds
Refunds are provided in accordance with our refund policy. Annual subscriptions may be eligible for prorated refunds within 30 days of purchase.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to systems
- Interfere with or disrupt the Service
- Engage in data mining, scraping, or automated access
- Impersonate others or provide false information
- Use the Service for illegal or unauthorized purposes
6. Your Content
6.1 Ownership
You retain ownership of all content you submit to the Service, including cutlists, materials, and project data ("Your Content").
6.2 License to Us
By submitting Your Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process Your Content solely for providing the Service.
6.3 Responsibility
You are responsible for Your Content and ensuring you have the right to submit it. We do not endorse or guarantee the accuracy of any content.
7. Intellectual Property
The Service, including its original content, features, and functionality, is owned by CAI Intake and protected by international copyright, trademark, and other intellectual property laws. Our trademarks may not be used without prior written consent.
8. Third-Party Services
The Service may integrate with third-party services. We are not responsible for the content, privacy policies, or practices of third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party services.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAI INTAKE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure. Optimization results and material calculations are estimates and should be verified before production.
11. Indemnification
You agree to indemnify, defend, and hold harmless CAI Intake and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Upon termination, your right to use the Service will cease immediately. You may export your data before termination. Data retention after termination is subject to our Privacy Policy.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CAI Intake is incorporated, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of that jurisdiction.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Contact Information
If you have questions about these Terms, please contact us:
CAI Intake
Email: legal@cai-intake.io
Support: support@cai-intake.io